Welcome to Doorstep24 Directory (OPC) Private Limited having website www.doorstep24.com, henceforth can be referred to as ('Website' or 'Firm'). The website www.doorstep24.com is owned and operated by Doorstep24 Directory (OPC) Private Limited.
You may be accessing our Website from a computer or mobile phone device (through an iOS or Android application, for example) and these T&C govern your use of our Website and your conduct, regardless of the means of access. You may also be using our services through Facebook and other online/off-line platforms and these T&C also govern your use of the services there.
Website is only to be used for your personal non-commercial use and information. Your use of the services shall be governed by these Terms and Conditions (hereinafter 'Terms of Use') along with Privacy Policy & Disclaimer present in the website. They may be modified and amended from time to time.
By mere accessing or using the Website, you are acknowledging, without limitation or qualification, to be bound by these Terms of Use and the Policies, whether you have read the same or not. ACCESSING, BROWSING OR OTHERWISE USING THE PLATFORM INDICATES YOUR UNCONDITIONAL AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING. If you do not agree to any of the terms enumerated in the Terms of Use or the Policies, please do not use the website. You are responsible to ensure that your access to this website and material available on or through it are legal in each jurisdiction, in or through which you access or view the website.
Firm reserves the unilateral right to change the particulars contained in the Terms of Use or the Policies from time to time and at any time, without notice to its users and in its sole discretion. The new version of the Terms of Use or the Policies will be updated on the website. Your continued use of the website following the modifications to the Terms of Use and Policies constitutes your acceptance of the modified Terms of Use and Policies whether or not you have read them. For this reason, you should frequently review these Terms of Use, our Guidelines and Rules and any other applicable policies, including their dates, to understand the terms and conditions that apply to your use of the website.
PRIVACY PRACTICES
We understand the importance of safeguarding your personal information and we have formulated a Privacy Policy, to ensure that your personal information is sufficiently protected. The policy is uploaded on the website.
YOUR ACCOUNT
The firm or its associates do not knowingly collect information from minors. Once you make an account you agree that the Firm can send you email, promotional mails for your reference.
This Website is directed to be used by adults only. We assume that any minor, if at all, accessing our website is under the supervision of their guardian will be responsible for maintaining confidentiality of your account, password, and restricting access to your computer, and you hereby accept responsibility for all activities that occur under your account and password. You acknowledge that the information you provide, in any manner whatsoever are not confidential or proprietary and does not infringe any rights of a third party in whatsoever nature.
If you are accessing, browsing and using the Website on someone else’s behalf; you represent that you have the authority to bind that person to all the terms and conditions herein. In the event that the person refuses to be bound as the principal to the Terms of Use, you agree to accept liability for any harm caused by any wrongful use of the website.
If you know or have reasons to believe that the security of your account has been breached, you should contact us immediately at the 'Contact Information' provided. If we have found a breach or suspected breach of the security of your account, we may require you to change your password, temporarily or permanently block or suspend your account without any liability to the firm.
We reserve the right to refuse service and/or terminate accounts without prior notice if these Terms of Use are violated or if we decide, in our sole discretion, that it would be in the Firm’s best interests to do so. You are solely responsible for all contents that you upload, post, email or otherwise transmit via the website, any of its social media handles and other online/offline marketing platforms that the firm may be handling. The information provided to us shall be maintained by us in accordance with our Privacy Policy.
SERVICE INFORMATION
The firm attempts to be as accurate as possible in the description of the service on the website. However, the firm does not warrant that the service description or other content mentioned in the website is accurate, complete, reliable, current or error-free. The website may contain typographical errors or inaccuracies and may not be complete or current. The pictures are indicative and may not match the actual service.
The firm reserves the right to correct, change or update information, errors, inaccuracies or omissions at any time (including after an order has been submitted) without prior notice. Please note that such errors, inaccuracies or omissions may also relate to pricing and availability of the services.
USE OF SERVICES
The services available on the website are for your personal and/or use at workspace. In case any service purchased / received / availed causes side effects or doesn’t suit you, please note that the firm is in no manner responsible for any side-effects/damages. The Vendor offering the service shall be solely responsible for the same.
RECOMMENDATION OF THE SERVICES
Any recommendation made to you in the website during the course of your use of the website is purely for informational purposes and for your convenience.
PRICING INFORMATION
doorstep24.com strives to provide accurate pricing information, however errors may occur. The firm shall have the right, at its sole discretion, to refuse or cancel any orders placed for service, unless the service has already been delivered or the service has already been availed by you. You acknowledge that the prices for different services and in different geographical locations may vary from time to time. Doorstep24 Directory (OPC) Private Limited will update the changes in prices on its website.
PROMOTIONAL CODES AND REWARDS
Firm may offer discounts and reward points for cash back on services that may result in differential pricing being offered for the same or similar service obtained. Further the website may also offer subscription packages, services to premium accounts in exchange for monetary considerations. Unless made available to you, you agree that these discounts/reward points or additional services offered have no bearing on your use of the service or the charges applied to you.
AND AVAILABILITY OF THE SERVICES OFFERED ON THE SITE ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE AND AT THE SOLE DISCRETION OF THE FIRM.
Website may revise and cease to make available any service at any time. In the event, the Firm is unable to deliver the service to you on time or at all, you will be contacted for modification. The firm shall not be liable to pay for any damages in such an event owing to cancellation of the booking.
MODE OF PAYMENT
Payments for the services available on the website can be made at the time of booking or after service delivery. The Firm will provide a link to customers for online payment. Firm reserves the right to make changes to the payment method as deemed necessary.
SMS FACILITY
At present all orders booked are confirmed by our team via SMS. The firm may suspend the SMS service at any time without notice. The firm or its executives are not responsible for any delay caused in attending to or replying to your booking order by SMS or delay from the side of the vendor. By booking a service you agree that the firm can send you text messages (SMS) as part of normal business operations.
SERVICES
The services accessed and booked by you are executed by professionals. However the service detail may differ from as mentioned in our website and other marketing channels both online & offline. You acknowledge that the firm cannot be held liable for any product or service that differs from as they are portrayed at the time of booking; or if they do not meet the customer expectations.
SERVICE DISPUTE
You acknowledge that the website is just a platform for you to book professional home service. In times of a dispute or a disagreement between customer and a service delivered, The firm will intervene and try to find an amicable solution. However, the firm or its associates, can in no way be made accountable or liable for the dispute.
CANCELLATIONS
A customer can cancel an order upto 24hrs before the date of service. However please bear that order cancellation is loss of revenue to the firm. If a customer cancels any service on our website for more than 3 times in a period of six months; then the firm reserves the right to: a) block the customer from booking any service through the website. b) charge a cancellation fee from the customer, to refund for loss of revenue.
USER CONTENT
The information, photo, image, text, software, data, music, sound, graphics, messages, videos or other materials transmitted, uploaded, posted on any social media handle, emailed or otherwise made available to us ('User Content'), are entirely your responsibility and we will not be held responsible, in any manner whatsoever, in connection to the User Content.
You agree to not encourage or assist or engage others as well as yourself in transmitting, hosting, displaying, uploading, modifying, publishing transmitting, updating or sharing any information that belongs to another person and to which the user does not have any right to;is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, paedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, trolling, propaganda or otherwise unlawful in any manner whatever; harm minors in any way; infringes any patent, trademark, copyright or other proprietary rights; violates any law for the time being in force; deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature; impersonate another person; contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
The firm shall in no way be held responsible for examining or evaluating User Content, nor does it assume any responsibility or liability for the User Content. You hereby waive all rights to any claims against the firm for any alleged or actual infringements of any proprietary rights, rights of privacy and publicity, moral rights, and rights of attribution in connection with User Content.
You hereby acknowledge that the firm has the right (but not the obligation) in its sole discretion to refuse to post or remove any User Content and further reserves the right to change, condense, or delete any User Content. Without limiting the generality of the foregoing or any other provision of these Terms and Conditions, the firm has the right to remove any User Content that violates these Terms and Conditions or is otherwise objectionable and further reserves the right to refuse service and/or terminate accounts without prior notice for any users who violate these Terms and Conditions or infringe the rights of others.
If you wish to delete your User Content on our website or in connection with our mobile applications, please contact us by email at support@doorstepgoa.com.
CUSTOMER REVIEW
Any user content provided/review of our services provided by the customer belongs to the customer. However by uploading the same on the website or its social handles - both online & offline; you grant the firm non-transferable and royalty-free rights to sublet, copy, share, modify and in other words exploit the matter as found suitable for the firm, for its business promotional and marketing activities.
LINKS AND SEARCH RESULTS.
The website may automatically produce search results that refer and/or link to third party sites through the World Wide Web. The firm has no control over these sites or the content within them. Firm does not guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive. Firm does not endorse the content of any third party site, nor does it make any representation or warranty about these sites, including that they will not contain viruses or otherwise impact your computer. By using the website to search for or link to another site, you agree and understand that you may not make any claim against the website for any damages or losses, whatsoever, resulting from your use of the website to obtain search results or to link to another site. If you have a problem with a link from the website, you may notify us at support@doorsterpservices.com.
COPYRIGHT POLICY.
Firm may terminate the privileges of any user who uses this website to unlawfully transmit copyrighted material without a license, express consent, valid defence or fair use exemption to do so. If you submit information to this website, you warrant that the information does not infringe the copyrights or other rights of third parties.
INTELLECTUAL PROPERTY RIGHTS
The terms " Doorstep24 Directory (OPC) Private Limited ", name and logo of the firm and all related product and service names, design marks and slogans are the trademarks, logos or service marks (hereinafter referred to as "Marks") of the firm. All other Marks provided on the website are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this website. Access to this website does not authorize anyone to use any Marks in any manner. Marks displayed on this website, whether registered or unregistered, of the firm or others, are the intellectual property of their respective owners, and the firm shall not be held liable in any manner whatsoever for any unlawful, unauthorized use of the Marks.
The firm and its vendors and licensors expressly and exclusively reserve all the intellectual property rights in all text, programs, products, processes, technology, content, software and other materials, which appear on this website, including its looks and feel. The compilation (meaning the collection, arrangement and assembly) of the content on the website is the exclusive property of the firm and is protected by the Indian copyright laws. Consequently, the materials on this website shall not be copied, reproduced, duplicated, republished, downloaded, posted, transmitted, distributed or modified in whole or in part or in any other form whatsoever, except for your personal, non-commercial use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying, reproducing, duplicating, republishing, posting, transmitting, distributing or modifying.
All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips, downloads, video clips and written and other materials that are part of this website (collectively, the "Contents") are intended solely for explaining services available through the website. You may download or copy the Contents and other downloadable materials displayed on the website for your personal use only. We also grant you a limited, revocable, non-transferable, and non-exclusive license to create a hyperlink to the homepage of the website for personal, non-commercial use only. The Contents and software on this website are to be used only as a booking resource. Any other use, including the reproduction, modification, distribution, transmission, re-publication, display, or performance, of the Contents on this website is strictly prohibited. Unless the firm explicitly provides to the contrary, all Contents are copyrighted, trademarked, trade dressed and/or other intellectual property owned, controlled or licensed by the firm, any of its affiliates or by third parties who have licensed their materials to the firm and are protected by Indian copyright laws.